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How to cancel something on the phone in minimal time

It’s the 10th day of the new year, and I’m deep into a satisfying process of decluttering my life. Besides getting rid of two jumbo bags of unwanted clothes (those funny conference giveaway t-shirts must multiply like bunnies in the closet) I’ve also called up and cancelled a number of subscriptions and services that I don’t really want to continue.

It’s quite annoying that so many places want you to call them to cancel, when they let you sign up oh-so-easily online. But of course they do so in the hope that the customer service rep can try to talk you out of cancelling.

When I make the effort to call a number to cancel, my mind is firmly made up that I am not going to renew or whatever under any circumstances. On the other hand, I don’t want to get into a protracted argument with the rep person, who is after all only doing her job.

some of my flickr photos


grüetzi. konnichiwa. hi.

This is the personal site of Makiko Itoh (Maki). It’s about art, design, writing, making stuff, culture, web geekery, being Japanese abroad, being a U.S. citizen abroad, living in Switzerland, and whatever else floats through. More about….